From start to finish this company gets it right. I'm not a stranger to needing storage but I'm not a seasoned Pro either...... My first experience in storage was with a company called "out back" and silly me, I thought that meant Australia until I got there and the guy says, tossing his thumb over his shoulder, "No lady, that's outback".
Anyway my needs have changed and so I started phoning around like we all do. It didn't take long before my head was full and confused of space, styles and numbers. I was fortunate enough to stumble upon Calvin with Access Storage where he said to me, why don't you tell me what you do and what you need because I have access,... Pardon the pun... to every location on my computer. A few minutes later I was booking an appointment to view what sounded like the perfect thing I didn't know I needed. And it was... Thank you Calvin...
I came out to the facility where I met with the location manager Krissh and it absolutely was the perfect thing I needed. Not your average Roll Up storage room door and cold unheated space.
This was an actual heated, lighted office space for me to do my sewing in, to do my paperwork, and when the pandemic is over possibly have clients and meetings.... fingers crossed.
Now this is space is a tenth of the price I'm accustomed to paying for office space so obviously I'm thrilled to my boots.
I won't get into all the details of my particular needs but this company has been trained to hear what you need and respond accordingly. And clearly it does not stop just because you sign the papers. Sometime after negotiating and now having my office space another need cropped up and they bent over backwards to accommodate me. This is what customer service is. If you don't believe me, test them and I guarantee you will find something in their many locations that will work for you because their staff will hear you. I am extremely happy